Website Cookies

Cookies and how they benefit you

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Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:

  • Make our website work as you'd expect
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Continuously improve our website for you
  • Make our marketing more efficient

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below.

Granting us permission to use cookies

When you enter our website, we ask your permission for us to use Cookies. By clicking ‘Accept Cookies’ you are consenting to us using Cookies. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

We use cookies to make our website work including:

  • Remembering if we have already asked you certain questions (e.g. you declined to use our app or take our survey)

There is no way to prevent these cookies being set other than to not use our site.

List of Cookies used on our website

Name of cookie Expires Purpose
_cfduid 1 year Used by the content network, Cloudflare, to identify trusted web traffic.
csrftoken 1 year Helps prevent Cross-Site Request Forgery (CSRF) attacks.
_utm Session Google Analytics tracking code that logs details about the visitor’s browser and computer.
_utma 2 years Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics.
_utmb Session Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics.
_utmc Session Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics.
_utmt Session Used to throttle the speed of requests to the server
_utmz 6 months Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics.
vuid 2 years Collects data on the user's visits to the website, such as which pages have been read.
ads/ga-audiences Session Used by Google Adwords to re-engage visitors that are likely to convert customers based on the visitor’s online behaviour across websites.
cookieconsent_status 1 year Used for the cookie popup banner to remember preferences.


Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:

Disabling these cookies will likely break the functions offered by these third parties.

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

Turning Cookies off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of ours and a large proportion of the world's websites as cookies are a standard part of most modern websites.

It may be that your concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

View our privacy policy.