The key to this is to centre the experience around your audience, taking into account behaviour patterns and modern trends.
Over the coming weeks, we're going to be focusing on the people at First Media and find out what they have been doing to pass the time during Lockdown.
First to feature in this new series is our Project Manager Rosetta Ridley...
Rose has been keeping herself busy over the last few weeks by renovating her new home.
Along with her husband, Dan (who happens to be a plaster), Rose bought a place that needed a fair bit of work doing to it. Until recently though, they could only really do the work at the weekends. But since the spread of Covid-19, the pair have had plenty of extra time to get their new home up to scratch!
Rose told us that she's mainly been stripping wallpaper, painting walls... and garages, by the looks of it. And if we're going to be in 'Lockdown' until the end of summer, imagine how good Rose's gaff is going to look by then?!
Keep up the good work, Rose, but we think you might need to give that garage a second coat...